Re: Wifi Pods - how to order. This website uses cookies to give you the best experience. When you're in a bundle, changing any service within that bundle can cause you to lose any bundle discounts so due to this, you'd need to speak to the team. 09:05 It's packed with tips, hints and helpful answers about our products and services. 13:32. Sorry to hear of your concerns that we have removed the ability to add additional emails mailboxes. Selectra is currently closed. The company has been a subsidiary of Liberty Global plc, an . Through your bank (sort code: 20-13-42 account number: 23494314 using your 14-digit payment reference number as the reference) If you need help or have any other questions about your bills, you can call Virgin Media on 0345 454 1111 or use the live chat feature on their website. It . I have been unable to access my Virgin Media web email for about 3 hours. 22:50. 09:05. If the Virgin Media contact numbers listed above are not functional or have a long wait time, you should utilize non-call-related contact methods. If you have mobile with us: - Check your allowances and track your minutes, texts and data usage. A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. on on You clearly have access to the internet because you have posted here. We have been with you for over 18 years and have old @ntlworld email accounts. About. (edited to add - proof of posting does not cost you anything, just the cost of the 1st or 2nd class stamp), on I'm guessing you may be on the Oomph package like me which seem impossible to manage online. I can access the page that indicates the other secondary emails linked to my VM primary account, but like others, have only the option to delete my account. 16:11. You might have difficulty adding a Gmail account to VM webmail due to gmails security settings. Welcome to the community! To avoid a large number of unused email addresses on our Virgin Media Mail service, we've made some updates to our Acceptable Use Policy found here. Virgin Media does not have a contact email, so employ a different method contact them. I have tried resetting her password online but it does not like to do it as its not the main account, I put in her email & put in my DOB & Security answer. There are no guarantees that my advice will work. That means you don't have to use Blueyonder.co.uk webmail interface! 30-04-2022 11:40. These phone numbers work for people in the UK only. More information and review your options. If possible, avoid calling when you are rushed for time. I can confirm the number you were called from is not us. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday to Friday: 8 am - 8 pm, Saturday: 8 am - 6 pm. Thank you for your post. Unfortunately he phone lines and other contact methods are extremely busy at present.. Alternatively, if you have a UK Virgin Media phone, you can just dial 150 between 8 AM and 10 PM to talk to a representative. Hi, i cancelled my broadband last Thursday, via whatsapp, due to the price rises. I received a call from 020 3976 8303 claiming to be Virgin and stating I was subject to scammers. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. online chat not working. Changes to our Acceptable Use Policy for Virgin Media Mail. Have tried assorted work arounds, but still can't get in. By phone. Discuss television and telephone services from Virgin Media, including their TiVo box . The short answer is maybe. Select the Add email account menu option on the left hand menu; In the Add mail account window, enter the email address and password for your external email account and . unfortunately it just gives me the option to delete (shown Below), rather than change like it used to.do . From here, a Virgin Media representative will be more than happy to put you through to the correct department. This is useful if photos will help your explanation. @Lennox1If the VM system is sending them to spam there is nothing currently that you can do to block them completely. What error are you getting with that forgotten password page when you enter the security information? Thank you so much for your post and welcome to the community forums, it's great to have you here. I hope that link is useful but if for some reason you cannot use it you can always write to their complaints department: All that information is available here: https://www.virginmedia.com/help/contact-us/complaints/broadband-tv-phone-contact, I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Within Canada 1-888-999-2321 Or dial 611 from your Virgin Plus phone. You may experience a wait time when calling Virgin Media, due to the volume of calls they receive. Pro tips & talking points. You can also contact Virgin Media by visiting the contact page on their website. You can join the Virgin mobile customer service by dialing 789 from your Virgin Media mobile, or call 0345 600 0789 * from any other phone. The Virgin Media UK live chat service is available at, The Virgin Media Ireland live chat service can be found at. 09-07-2022 Only Virgin Media Ireland provides online forms for contact. and by the way your new web page layout it rubbish all adds buy this buy that everywhere.Marketing services and products for more cash and you cut our emailROFLMAO, on Many questions can be answered using the FAQ section on either the Virgin Media UK or Virgin Media Ireland websites. Virgin Media head office phone number: We've highlighted Virgin Media head office contact number 0345 454 1111, so you can get answers to your questions quickly and simply. 12:17. They certainly are! Hi, My wife cannot access her emails, I was going to reset her password as she is unsure what it is. - edited We want to help you get the best out of your life with Virgin Media and our customers can manage all their accounts - for broadband, TV, home phone and mobile - all in one place wherever and whenever you like. If you're looking to access your TV, broadband and phone account including your email, sign in here. Remember to include your full name, contact details, address, and any relevant supporting evidence with your letter to facilitate return contact, and the provision of a solution. Once your VM broadband account is closed you should get 90 days use of the email address before it is closed down. 06-07-2022 I also have the full service so another box for that.Internet goes down once a month .Normally fixed by switching off and on. Enter details of Virgin Media IMAP settings in the interface. Also service slow couple of times a month, Anyway,thanks for contacting me.It would be helpful if it was easier to find a number on your website under Help rather than navigating through various hoops. For broadband, TV, landline, and account enquiries, phone 03454541111*. How do I manage my Broadband, TV and Phone services? Has anyone else been able to contact them via online chat? on References. 15:38. 08-02-2022 Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. 07-02-2022 The next best way to talk to their customer support team , according to other Virgin Media customers, is by calling their 01256 752 0002 phone number for their Customer Service department. As with most Irish media and broadband companies, Virgin Media support is available to access over three main social media channels. Re: No welcome email. By having an area code, customers can keep their number even if they move to a different area. Sales for broadband, TV and phone. This may indicate that it is being upgraded, or that the service has been temporarily suspended. They are free if you are on the Gig1 . Those who submit a complaint form will receive a case ID via text within 48 hours. Whether you are looking to join, leave, or take out one of the attractive Virgin Media bundles, knowing the best Virgin Media contact methods for your specific query can save a lot of time and effort. There are no guarantees that my advice will work. Click Mark as Helpful Answer or use Kudos to say thanks, on The provider is also active on Facebook, where you can post a message seeking help or advice. There are also no upstream or downstream signal level issues coming into your home. "Virgin Media have recently changed the way you reset the password for a secondary email account. Search. I have tried on two home computers, my work computer and three different mobile devices. Yes, it is a toll-free number for both mobile and landline numbers in Ireland. 25-01-2022 Thank you for letting us know and I am so sorry you are facing these issues with your connection. Sometimes despite the best efforts and intentions of both businesses and clients, things can go wrong. 14:31. 14:34. 04-07-2022 Thanks to all authors for creating a page that has been read 98,155 times. We will continue to provide support for already existing email accounts, which will remain open. 25-08-2022 Learn more, Have I helped? https://my.virginmedia.com/my-cases/make-a-complaint, https://www.virginmedia.com/help/contact-us/complaints/broadband-tv-phone-contact. 01-05-2022 3. on Click to mark as a Helpful Answer, or use Kudos to say thanks, on Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. To learn how to contact Virgin Media through their online forums, scroll down! If you do not get the response you hoped for from Virgin Media, or if your complaint hasnt been dealt with after eight weeks, you can take your complaint to the ADR (Alternative Dispute Resolution) scheme. . Virgin Media makes it easy for both new customers and existing customers to get in touch, with special phone numbers depending on why you need to make contact. At the very least, I would strongly recommend you to post the letter at a Post Office and ask them to give you a proof of posting receipt. Thank you for that information. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. --I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I will pop you a PM across now, please keep an eye out for the purple envelope in the top right . To contact Virgin Media, call 03454541111 for all broadband, TV, landline, and account questions, or call 03456000789 for all mobile inquiries. 15:10. 12-07-2022 Looks like post is the only option although you would think as we are in 2022 that an email address would be used as this can be audited and much quicker. Also I don't actually have an email from them to click on, as I have deleted the emails they previously sent to me. 10-09-2022 Run Turgs Virgin Media Email Backup on Windows. Can you show us where you're asked for these. Alternatively, complaints can also be lodged in the aforementioned complaint form, or by sending a letter of complaint to the dedicated complaints address. It's pretty clear that Virginmedia want to get out of providing email, and as a quick browse through this forum will show it's already giving problems for many users. on While emailing may be the most comfortable go-to solution for those who would rather not contact Virgin Media Ireland over live methods such as calling or posting on social media, contact forms are a great option. Check out our guide - How to pay my Virgin Media bill, on Customer Service. You can use your mobile number instead of your account number in this process. Yep, that's a scammer, and hanging up was the right thing to do. I have escalated your post to the Forum Team so one of them should contact you via this thread, probably tomorrow. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. I could go to Google but would rather keep them all in the one place. Above information is just basic enquiry phone numbers and contact information but, If you want any particular . 11:25. Public Sector Queries. 09:19, I got through yesterday via the Whatsapp which I think is a very good service. D01 C9W8 The provider is also active on Facebook, where you can post a message seeking help or advice. 10-07-2022 Hi folks. Enter the secondary email address and password into this sign in page https://virginmedia.com/my-virgin-media. on 25-08-2022 I can certainly appreciate your frustration with that. Hub 5 is designed for Gig1 fibre broadband and comes with more wireless channels, so it offers the following benefits: Faster WiFi speeds for next-generation games consoles and the latest smartphones. I just want a broadband upgrade also. 18:10. I am aware they have a web form but when I log in as my account is no longer active the web form and web chat just come up with an error. Online forms are different from the online chat service as you will not get a reply instantly, but you can use this at any day or time. 24-01-2022 Lets hope that this handy feature returns soon. Not on mobile, desktop with 3 different browsers! I opened my emails went into folders and clicked on Add an email account. Unfortunately we cannot remember her email password. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website.
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