example: YMLU8990900) in the box below to get . We handle a wide variety of cargo. padding: 5px; Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Please contact Evergreen at 972-764-1350 for any demurrage questions. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Evergreen Enterprises ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Identifies an unique user across multiple applications. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. text-transform: uppercase; The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. We hope you love what you ordered. Please do not arrive without an appointment. Vessel Schedule Allows the user to access multiple applications by using single sign-on. The tags are re-editable. Prevents unauthorised use of login credentials or access of system. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. A portal for shipping and transport information. Our terminal partner websites and additional information on demurrage payment can be found here. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. Appointment slots will open 7 days in advance (subject to change). Our team is here to help deliver best-in-class service to our customers. Please enter container IDs (Maximum 10 Entries). An e-mail to Maersks equipment team requesting an alternate location to return the equipment. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. For details how to extend your DnD Free time at destination, click. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. As a standard, our returns policy is the following: No unauthorized returns will be accepted. width: 100% vessel tracking, port schedule, access rates of exchange for your selected If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. of the UIIA. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. By pressing accept you accept such use of cookies. Where do I return my empty container? This cookie is used as a unique identifier to track viewing of videos. Refunds are in the Please check your emails if you have not yet activated your account. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. (10 containers per search) Reset. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Please send all returns or exchanges to: All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. text-align: center; Los Angeles - first 3:00 AM following container discharge Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. You may be trying to access this site from a secured browser on the server. Terms & Conditions, PierPASS If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. It will also provide a re-delivery number should the container be an off-hire or one way. Get updates on terminal schedules and other notices. Empty Return Instructions & Vessel Schedules. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 |. Subsequent changes to the information will be captured the following day. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Marine exchange of SoCal, APL: (800) 999-7733 Do not park on SR 509. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. Limited same day appointments will be available for certain transactions. Maher Terminals Customer Service Package flex: 1; Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. .eg-eyebrow-left { Baltimore - first 8:00 AM following vessel departure The tags are re-editable. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. } Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Usually used to maintain an anonymised user session by the server. Reminder: Appointments are mandatory. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. We do not accept C.O.D. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Terminal Island, CA 90731. Where do I return my empty container? OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Contact us and we will respond within the next two working days. Tampa - first 8:00 AM following vessel departure. The eContainer application will advise where to return an empty container in a given metropolitan location. Start your search for the right partner for your business. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. .eg-eyebrow div { Empty Container Return. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Incorrect email and/or password was entered. form of the original payment, such as credit card or PayPal. If your item is defective, you have one year from the date of purchase to return it. Gate Opening Hours However not all transactions will be guaranteed. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Sets session expire time for the user across multiple applications. Featured: Christmas Traditions Collection. Accepting Evergreen, COSCO, CMA, APL & OOCL. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Port of Los Angeles For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Please key in your Shipping Line name for each terminal. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. 2400 Elliham Ave, Bldg D Disputes must be submitted to Maersk within 30 days of the invoice date. @media(min-width: 769px) { Choose the Place of Delivery (POD) of your shipment. } FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. Identifies a valid user using single sign-on across multiple applications. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. 8, 2021 in order to access the terminal. } 2/27 (https://bit.ly/3IGNRwz) For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Allows customers to track cargo , check sailing schedules, make bookings, and more. Free time: Working Days We will provide feedback on your dispute within 5 business days of receipt. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. In the event you wish to change the party invoiced, please e-mail. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. font-size: 15px; Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. .eg-eyebrow-right { Registration required for some services. Copyright 2021 Advent eModal. }. INC. North Reclamation Atea, Subangdaku deliveries. eContainer is the tool which enables easy access to search for empty delivery locations. Finding solutions and creating opportunities is the name of the game. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. details, Invoiced: Per container, per calendar day, per container type Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. local information. Expiry Date: Until further notice Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Port Everglades - first 7:00 AM following vessel departure Partial day closures are considered as a full working day and count towards free time. Affix your shipping label to the package, making sure no other tracking labels are showing. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Ends on the day that the full container is gated-out of the terminal. Postal Service, give it to your mail deliverer or drop off at your nearest post office. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Currency: USD Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us These days will be countable days within the free time period for detention. text-align: right; Learn more. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. display: flex; Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. .eg-eyebrow-right { Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. color:#fff; Search your BL number in the provided column. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Dept. ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Here is how to check the appointed depot information for empty container return. If your item is defective, you have one year from the date of purchase to return it. background: #107661; Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Look up rates for new shipments and inland tariffs. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Shipping Line Contacts Status , in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Simply enter your chassis, container or booking number to print a copy. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. We will work directly with the retailer on these issues of consumer returns. Non-operating reefer (NOR) is considered as Dry Container. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Please enable scripts and reload this page. Shipping Line options will appear as you type. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. of Agriculture Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). New Orleans - first 8:00 AM following vessel departure When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views.
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